Terms and Conditions
Effective Date: April 21, 2025
Last Updated: April 21, 2025
1. Introduction
Welcome to www.varolyn.com (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Varolyn Healthcare Pvt Ltd (“Company”, “we”, “us”, or “our”).
By accessing or using this Website, booking a service, or making any payment, you agree to comply with these Terms. If you do not agree, please do not use our services.
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2. Eligibility
You must be at least 18 years old to use our services. By using this website, you confirm that you are legally capable of entering into a binding contract.
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3. Services Provided
Varolyn Healthcare Pvt Ltd provides personalized healthcare, nursing, wellness consultations, and medical support services. All services are subject to availability, eligibility screening, and clinical discretion.
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4. Appointment & Service Use
Appointments are to be booked through our official website or authorized channels only.
We reserve the right to cancel or reschedule appointments due to unforeseen medical, operational, or legal reasons.
Users are required to provide accurate medical and personal information for appropriate service delivery.
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5. Payments and Refunds
All payments must be made in INR via authorized and secure payment gateways.
Payment gateways we use comply with RBI guidelines and PCI DSS standards.
No cash payments are accepted unless explicitly permitted.
All payments made are final. Refunds are allowed only:
If we cancel a service or fail to deliver it.
If there is a verified double payment.
In case of pre-paid service cancellation at least 24 hours prior to scheduled time.
Refund requests must be submitted via email at inquiry.varolyn@gmail.com within 5 working days of the original transaction.
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6. Data Privacy and Security
We take your data seriously. Our use of your information is governed by our Privacy Policy, in compliance with the Digital Personal Data Protection Act (DPDPA) 2023 and applicable regulations.
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7. User Obligations
By using our services, you agree to:
Provide truthful, accurate, and complete information.
Not misuse or exploit the website or services.
Refrain from reselling, copying, or redistributing any content, reports, or service outcomes without written permission.
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8. Intellectual Property
All content, branding, logos, and designs on this website are the intellectual property of Varolyn Healthcare Pvt Ltd. Unauthorized use, duplication, or reproduction is strictly prohibited.
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9. Limitation of Liability
We do not guarantee any medical outcomes.
Our liability is limited to the amount paid for the specific service.
We are not liable for any indirect, incidental, or consequential damages.
Healthcare advice is based on best clinical judgment, and the user assumes responsibility for all decisions based on the services received.
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10. Termination of Access
We reserve the right to deny or terminate access to any user who violates these Terms or any applicable law.
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11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, unless otherwise required by applicable law.
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12. Amendments
We may update these Terms from time to time. Continued use of the website and services constitutes your agreement to the updated Terms.
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13. Contact Information
For any legal, technical, or operational queries, reach out to:
Varolyn Healthcare Pvt Ltd
Email: inquiry.varolyn@gmail.com
Website: www.varolyn.com
